If you’re heading to Wembley Stadium for a massive rock show this summer, you might want to arrive a little earlier than planned, because some fans are still reporting problems getting through the turnstiles thanks to ticket scanning issues.

While there doesn’t appear to be a full-blown stadium-wide system failure, enough concert-goers have shared their experiences online to suggest it’s something worth knowing before you set off.

🚪 What’s Been Happening?

Fans attending recent events have reported a variety of issues at the entrance, including:

  • 🎫 Tickets being flagged as “already scanned” despite never being used.
  • 🚦 Turnstiles refusing to open after a successful scan.
  • 📱 Digital tickets needing to be reset by staff before entry.
  • ⏳ Delays outside the stadium while ticket office teams investigated problems.

For anyone who’s travelled hours to see their favourite band, the last thing you want is standing outside wondering if you’ll miss the opening act.

📲 Wembley Has Issued Advice

To help avoid problems, Wembley Stadium is advising visitors to:

  • Download tickets before arriving.
  • Store tickets in Apple Wallet or Google Wallet where possible.
  • Increase your phone’s brightness when scanning.
  • Wait for the green light before walking through the turnstile.
  • Speak to a steward immediately if your ticket doesn’t scan, rather than repeatedly trying it.

Simple advice—but one that could save a lot of stress on gig day.

🎸 A Familiar Frustration

As concerts continue to rely almost entirely on digital ticketing, occasional glitches can have a huge impact on fans. Whether it’s a barcode refusing to scan or a ticket mistakenly showing as already used, it only takes a few seconds for excitement to turn into panic.

Thankfully, Wembley staff have generally been able to resolve most issues, but it has meant longer queues and nervous moments for some concert-goers.

🤘 Our Advice At The Riff Report

If you’ve got a show coming up at Wembley:

  • 🎟️ Download your ticket before leaving home.
  • 🔋 Fully charge your phone (or bring a power bank).
  • ⏰ Arrive earlier than you normally would.
  • 📶 Don’t rely solely on mobile signal.
  • 😊 If something goes wrong, find a steward straight away—they’re there to help.

A little preparation could make the difference between catching every song and hearing the opening riff from outside the gates.

🎤 Have You Experienced Ticket Problems At Wembley?

Have you had issues getting into Wembley recently, or was everything smooth sailing?

Drop your experiences in the comments and let us know. We’d love to hear whether the system worked perfectly—or whether you found yourself stuck outside while the crowd was already singing along inside.

Stay loud, stay prepared, and we’ll see you down the front, butt! 🤘🔥